An ESIR in the browser: nothing to install with a V-PFR, installed on site with an L-PFR

It is. The Tax Administration of the Republic of Serbia has approved Otkucaj as an element of electronic fiscalization. In the register of approved elements it is listed under the name Otkucaj, record number 1667, version 1.3.6, classification 3 (advanced ESIR). The approval covers issuing fiscal receipts both with the Tax Administration's V-PFR and with an L-PFR on the local network.

Your account still does not start in production. A new account opens in the Tax Administration's test environment with the built-in demo simulator, and receipts there are not fiscal. You move to production only once you hold your own security element and PAC: the Tax Administration issues them to you, separately for each business premises, and Otkucaj refuses to switch to production without them.

Instead of a real PFR, receipts are processed by the built-in demo simulator. Everything else works as in production: the journal, the counters, the reports and the API. That way you can train cashiers and connect your shop before moving to a real PFR.

A demo receipt is not a fiscal receipt and must not be handed to a customer: it carries the notice ОВО НИЈЕ ФИСКАЛНИ РАЧУН at double size at the start, in the middle and at the end, the mark „ДЕМО СИМУЛАТОР, БЕЗ ПФР-а" and a PFR number prefixed ДЕМО. Demo receipts do not count towards the free plan.

Partly. The till and the items are cached locally, so the application opens offline. With the V-PFR no fiscal receipt can be issued without internet: if the connection drops at the moment of issue, the receipt waits in a local queue and is issued only when the connection returns, with that later time. As we understand the law, a fiscal receipt is issued at the moment of sale (art. 6(1)), and an L-PFR in the premises is what covers a lost connection (art. 6(4)).

For genuine offline fiscalization you use an L-PFR on your own computer or local network: it signs receipts without internet and delivers the data to the Tax Administration as soon as the connection returns, at the latest within five days of issuing the receipt (art. 8(2) of the Law). If there is still no connection, as we understand art. 3(2) of the rulebook on delivering data, the taxpayer delivers the data within that period through the Tax Administration portal.

Thermal printers 58 and 80 mm wide, and an ordinary A4 printer, all through printing from the browser. Only the receipt is printed, without the rest of the page, and the QR code on paper is 45 mm (41 mm on a 58 mm roll), inside the prescribed range of 40 to 50 mm (art. 10(2) of the Rulebook).

Install our plugin, enter the address and the API key in its settings, choose the order status that triggers fiscalization and map the payment methods. The plugin writes the PFR number and the verification link into every order, and the per-product tax label goes through the meta field otkucaj_label. Download the plugin.

Any device with a modern browser: a computer, a tablet or a phone. Alongside it, a thermal printer for receipts and, if you want one, a barcode scanner that behaves as a keyboard. With an L-PFR you also need a local fiscal processor with the smart card in a reader. If you work with the V-PFR, as we understand art. 6(4) of the Law on Fiscalization, you must still keep at least one approved L-PFR operating in every business premises; the exceptions are selling exclusively over the internet and selling your own used movable assets. The Otkucaj L-PFR is not approved yet (application 1659).

In settings, under Environment and PFR, the administrator replaces the demo simulator with the address of an L-PFR, or the address of a V-PFR together with its PAC. The connection status is shown live, so you know at once whether the processor is reachable. The taxpayer details and the ESIR number are entered in the same place.

You get a notice in the application with the number of receipts issued and a deadline to get in touch. Within that period the till works normally, so the change cannot catch you in the middle of a working day.

If we have not agreed terms by the deadline, access to the account is suspended under section 6 of the Terms of use. The suspension is never a surprise: it is announced in advance, and under section 16 you have 30 days to export your data. The fiscal receipts you have already issued are with the Tax Administration anyway and stay available to you through its own system.

For most shops, nothing. The free plan carries every feature and up to 500 fiscal receipts a month, with no support commitment on our side. Priority support and an unlimited number of receipts cost 100 EUR a month, excluding tax. High volume, integrations and accounting firms are agreed case by case through the contact form.

If you pass the free plan in a given month, you get a notice in the application and a deadline to move to a paid plan.